Student Care - A Priority
 
All our families receive an information pack outlining our rules, and the standard of behaviour we expect. It also provides
:
 | 24-hour telephone numbers
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| an outline of the student programme
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| advice on menus etc.
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Host families attend at arrivals where they are introduced to their students by our personnel.
Each student receives
the following on arrival :
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an identity card with
emergency contact numbers
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a detailed course programme
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an area map
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a map of Dublin |
They are taken on a familiarisation tour of the town and places of importance such as
post officesl, banks, the train station etc. are pointed out to them.
On the first day of class, a member of our staff briefs the students on the programme, and provides them with any additional information they may require.
Every morning our Sports and Recreation manager meets with group leaders to discuss the day's activities.
Our centre manager liaises closely with leaders, families and staff members. Should any problems arise they are dealt with promptly.
The student programmes contain a clearly defined set of rules covering every aspect of a student's stay in Ireland.
Every effort is made to monitor students' at all times, and host families are issued with clear guidelines regarding how late students may stay out.
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